This Warranty Policy outlines KiddoFun’s warranty obligations for Products purchased through our Website, located at sethqh.xyz. This Policy is governed by and construed in accordance with the laws of Clovis. By purchasing Products from KiddoFun, you agree to be bound by this Policy.
1. Scope of Warranty:
KiddoFun warrants that all Products sold through our Website are free from defects in materials and workmanship under normal use and service for a period ofone year from the date of purchase (“Warranty Period”). This warranty applies only to the original purchaser of the Product and is not transferable.
2. What is Covered:
This warranty covers defects in materials and workmanship that render the Product unusable or significantly impair its functionality. This includes, but is not limited to:
- Manufacturing Defects: Defects arising from the manufacturing process, such as broken parts, faulty assembly, or use of substandard materials.
- Material Defects: Defects inherent in the materials used to manufacture the Product, such as cracks, warping, or fading.
3. What is NOT Covered:
This warranty does not cover:
- Normal Wear and Tear: Damage resulting from normal use and aging of the Product, such as scratches, scuffs, or discoloration.
- Accidental Damage: Damage caused by accidents, misuse, neglect, abuse, improper handling, or unauthorized repairs.
- Damage from External Causes: Damage caused by factors outside of KiddoFun’s control, such as fire, water damage, extreme temperatures, or acts of God.
- Damage from Improper Use: Damage caused by using the Product in a manner inconsistent with the manufacturer’s instructions or recommendations.
- Cosmetic Damage: Minor imperfections that do not affect the functionality of the Product.
- Products Purchased from Unauthorized Resellers: This warranty only applies to Products purchased directly from KiddoFun’s Website. We are not responsible for Products purchased from unauthorized resellers or third-party marketplaces.
- Consumable Parts: Parts that are designed to be replaced during normal use, such as batteries or paint.
4. Warranty Claims:
To make a warranty claim, you must:
- Contact KiddoFun: Within 30 days of discovering the defect, contact KiddoFun’s customer service department at [email protected] or (559) 555-7500. Provide your order number, a description of the defect, and photographic evidence of the damage.
- Return the Product: KiddoFun may request that you return the defective Product to us for inspection. Shipping costs for returning the Product will be determined on a case-by-case basis and may be covered by KiddoFun depending on the nature of the defect and the validity of the warranty claim. We recommend you use a trackable shipping method.
- Inspection: Upon receipt of the returned Product, KiddoFun will inspect it to determine if the defect is covered under this warranty.
- Resolution: If the defect is covered under this warranty, KiddoFun will, at its sole discretion, repair or replace the defective Product with a new or refurbished Product of comparable value. If repair or replacement is not feasible, KiddoFun may issue a refund for the purchase price of the Product.
5. Limitations of Liability:
KiddoFun’s liability under this warranty is limited to the repair, replacement, or refund of the defective Product as described above. In no event shall KiddoFun be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with this warranty or the use of the Products, even if KiddoFun has been advised of the possibility of such damages. KiddoFun’s total liability to you for any claims arising out of or in connection with this warranty shall not exceed the amount you paid for the Product.
6. Disclaimer:
EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY, KIDDOFUN MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE DURATION OF THIS WARRANTY.
7. Governing Law:
This Warranty Policy shall be governed by and construed in accordance with the laws of Clovis, without regard to its conflict of law principles. Any disputes arising out of or in connection with this Policy shall be resolved in the courts of Clovis.
8. Exclusions Based on Product Type:
While the general principles above apply, specific exclusions may apply depending on the type of product. For example:
- Wooden Puzzles: Minor imperfections in the wood grain or slight variations in color are considered normal and are not covered under warranty. However, defects in the craftsmanship, such as broken pieces or loose joints, are covered.
- Arts & Crafts Kits: Missing or damaged components within a kit will be covered under warranty. However, damage to the finished product created using the kit is not covered. The warranty covers the quality of the materials provided in the kit, not the user’s artistic creation.
- STEM Kits: Malfunctioning electronic components or broken parts within a STEM kit are covered under warranty. However, damage caused by improper use of chemicals or other materials included in the kit is not covered.
9. Warranty Registration:
While not mandatory, registering your product with KiddoFun can help expedite the warranty claim process.
10. Changes to this Policy:
KiddoFun reserves the right to modify this Warranty Policy at any time. Any modifications will be posted on the Website, and your continued use of the Website or purchase of Products after the posting of any modifications constitutes acceptance of the modified Policy.
11. Contact Us:
If you have any questions or concerns regarding this Warranty Policy, please contact us at:
- Email: [email protected]
- Address: 2825 Calimyrna Ave, Clovis, CA 93611, USA
- Phone Number: (559) 555-7500